[Product Description]
This specially designed key chain features an adorable white rabbit carefully crafted down to the smallest detail, adorned with a baby pink ribbon and finished as a flower-shaped key ring.
This is an original item exclusive to SWINGSET, which took about a month of prototyping to complete.
The small size allows you to freely add a special touch to everyday items such as bags, AirPods cases, and wallets.
🎀About the individual differences that come with handmade products
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Due to the manufacturing process, there may be some residue on the flower shaped key ring.
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Although we make our products carefully, due to the nature of the material, minor scratches may be unavoidable.
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The direction of the rabbit's face may vary from one rabbit to another, with some facing forward and others slightly turned to the side. Please understand that this is a unique feature of handmade items.
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Due to the manufacturing process, the ears may be slightly bent or the ribbon on the back may come off, but this does not constitute a defect.
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There may be knots, glue marks, bead residue, spots, and other marks that are typical of handmade items.
Due to the nature of the design, there may be slight differences in the position of the rabbit's eyes. Please understand this in advance.
🛠Precautions for use <br data-start="577" data-end="580">After long-term use, dirt may occur due to friction between the crystal beads and metal fittings.
In this case, please remove the cushion label with scissors before use.
🛒About color and beads <br data-start="675" data-end="678">The crystal beads used may vary slightly in color and size depending on the import lot, and there may be slight differences with each restock.
Please understand that these are characteristics of handmade products before purchasing.
[MATERIALS]
- Materials: Glass Crystal 100%
- Brass 100%
swingset
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FAQ
Q: When will my ordered items arrive?
A During normal periods excluding holidays, items will be shipped within 5 days of payment completion as a general rule, and pre-ordered items will be shipped approximately 2 weeks after arrival.
*The number of days is calculated from the "payment completion date" not the "order date".
* In principle, your order will be shipped within 30 business days of payment completion.
*If you order multiple items, all items will be shipped together.
*The delivery date for pre-ordered items is only an estimate and may vary depending on the logistics situation. Please be aware of this in advance.
Q: Are there any other costs besides the listed price? Are there any shipping charges?
A The displayed price includes tax. Shipping within Japan is free for purchases over 10,000 yen, and 1,000 yen will be added as shipping fee for purchases under 10,000 yen.
Q: I want to check if my order has been placed.
A Please check your email, or if you have an account, you can check your order status by going to "Menu" → "Login" → "Order History".
Q: I would like to change the shipping address.
A If you need to change the shipping address, please contact customer support immediately.
Q: After placing my order, I received an email saying the item was out of stock.
A: Because we receive orders from an unspecified number of customers at the same time, there may be rare cases where an item is sold out due to a mistake in delivery, and we are unable to deliver the item even though you have placed an order.
In addition, there are many cases where unexpected defects are discovered during shipping or other times, and replacement stock is not available.
We apologize for any inconvenience this may cause and appreciate your understanding.
Q: What should I do if I am absent for an extended period of time and am unable to receive my package?
A: If the deadline for collection by the delivery company has passed, the item will be returned to us. In that case, we will not resend the item, so please make sure that you will be able to collect it before placing your order.
Q I received a defective item and would like to return it.
A. Please contact customer support within 3 days after receiving the package.
When contacting us, please include a photo showing the defective part and your order number.
Q About the color and design of the product
AProduct images are posted as close to the actual product as possible. Please be sure to check the product page images for color and design.
*Colors may appear different depending on your monitor settings.
Q: Are there any price reductions on products?
A: Prices of products may change without notice.
We cannot respond to inquiries regarding price changes.
Q I want to return or exchange an item
A Please see here for return and exchange conditions and procedures.